WordPress Care Plans for Small Businesses

Techspire Solutions 24/7 unlimited website edits, account manager and dedicated WordPress hosting are like hiring an in-house web team – at a fraction of the cost. We are an official IONOS Partner.

Your Companies Secret Weapon

Like hiring an in-house web team – at a fraction of the cost.

website hosting and maintenance services

Daily Backups

We backup your sites every day. Should the worst happen you’ll be able to reinstate a backup of your site with the push of a button for added peace of mind.

website hosting and maintenance services

Fully Encrypted

We use encrypted SFTP & SSH connections (no FTP) to access your WordPress site and use SSL certificates to enable HTTPS to keep your website secure. Hack guarantee protection.

website hosting and maintenance services

E-commerce & Membership sites

For performance reasons, we recommend running dynamic sites (ecommerce, membership, LMS) on plans with 4 or more PHP workers. All our sites have 6 PHP workers.

website hosting and maintenance services

24/7 Unlimited Edits

Submit task requests in your support portal, discuss the issue with our team and get your website fixed, updated and maintained 24/7 as often as you need as part of your WordPress maintenance plan.

website hosting and maintenance services

24/7 Unlimited Edits

Submit task requests in your support portal, discuss the issue with our team and get your website fixed, updated and maintained 24/7 as often as you need as part of your WordPress maintenance plan.

website hosting and maintenance services

Account Manager

Speak with an account manager who understands your website and business and can consult with you on projects on a 1-1 basis for a more personal experience.

Frequently Asked Questions

What website/hosting information do I need to give you?

Usually just login details to your hosting provider and site software. Don’t worry if you aren’t sure, we can guide you.

How do I submit tasks?

If you are on our “Unlimited” or “Business” plan you can submit unlimited tasks 24/7. Once you have signed up you will be given access to your dashboard. You can submit tasks via the dashboard any time of the day or week and a member of the team will get it fixed. We have a policy of completing one task at a time. If multiple tasks are submitted at once they will be put on hold until the previous task has been successfully completed and closed.

What is the difference between the “Unlimited” and “Business” plan?

On the “Unlimited” plan you can submit tasks yourself 24/7 via the dashboard. Tasks are completed one at a time. The “Business” plan is designed for more resource-intensive websites including e-commerce stores, LMS (learning management systems), membership sites, community websites. The “Business” plan also gives you access to an account manager who can consult on the needs of your business/website. If you prefer to be able to speak with someone that understands your website, its technology, and your specific business needs then an account manager will provide that for you. You can submit your tasks directly to your account manager via email and/or book calls/Zoom sessions to talk through any projects or tasks.

Can I submit tasks on the Start Up plan?

No. The Start-Up plan is our entry-level plan and does not come with tasks.

As part of the Start-Up plan, we host your website on our premium WordPress hosting, take daily website backups, complete monthly updates of plugins and themes, set up a staging site, SSL and CDN.

If you want to submit website tasks you will need to upgrade to the “Unlimited” or “Business” plan. Alternatively, you can submit individual tasks as a “Quick Fix” billed at £40 (+VAT) per task.

What does an account manager do?

Customers on our “business” plan, will be assigned an account manager. Your account manager will understand your business and website. They will be your point of contact for all website-related enquiries. You can speak with your account manager about ideas you have for your website and ask for suggestions on how your website can be improved, discuss website-related business ideas and plan any website edits, updates or technical tasks. Your account manager will be available between 9 am and 5 pm, Monday to Friday. You will be able to contact them by email and/or book an appointment for a video call. Outside of those hours, you will still be able to submit website tasks 24/7 via your dashboard.

What website tasks do you complete?

Our WordPress maintenance service gives you the ability to create unlimited website tasks with no limit on the number of hours we work. In addition, we will back up your website, perform daily updates of your WordPress core, plugins, and themes – as well as continuous uptime monitoring of your security setup, website health, and site speed. We will always try to fix your website request but here is a list of some of the common requests we can resolve:

  • Restrict website access
  • Fix configuration file
  • Fix connectivity issue
  • Fix contact form errors
  • Fix dead links
  • Fix media upload errors
  • Fix plugin errors
  • Fix white screen of death
  • Optimise for SEO
  • (Re)Install WordPress
  • Reset Admin Passwords
  • Update WordPress
  • Update plugins
  • Install theme
  • Update CSS
  • Add custom code
  • Add website content
  • Install demo content
  • Install Disqus
  • Install Google Analytics
  • Install a plugin
  • Set up WordPress SSL

What hosting is included?

All of our websites are hosted on our servers. We provide blazingly fast website speeds, hack guarantee, backups, staging sites, SSL, and Cloudflare CDN.

What tasks are not included?

Our service does not include custom or prolonged design or development work. This includes any website development tasks, any design-related tasks, editing functionality of a website, configuration of an external hosting environment, data entry, content writing, link building, and closing SQL injection vulnerabilities present in custom code.

What Our Customers Say

Interested in one of our CarePlans? Let’s get started

Our WordPress Care Plans

Quick Fix
£40 PER TASK
(+ VAT)
One Off WordPress Website Fix, Edit Or Update
  • Custom Revisions
  • Fix Error Messages
  • Assist with Migrations
  • Website Updates
  • And Much More!
Start Up
£25 PER MONTH
(+ VAT)
Hosting, Backups, Plugin & Theme Updates
  • 100% Unlimited SSD Hosting
  • Daily Backups
  • Staging Environment
  • SSL & CDN
  • Core & Plugin Updates
Unlimited
£100 PER MONTH
(+ VAT)
Request Unlimited Website Revisions & Tasks
  • 100% Unlimited SSD Hosting
  • Daily Backups
  • Staging Environment
  • SSL & CDN
  • Core & Plugin Updates
  • Unlimited Tasks 24/7
Business
£250 PER MONTH
(+ VAT)
Advanced Site Support & An Account Manager
  • 100% Unlimited SSD Hosting
  • Daily Backups
  • Staging Environment
  • SSL & CDN
  • Core & Plugin Updates
  • Unlimited Tasks 24/7
  • Dedicated IP Address